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Team Lead - Payment Operations

Team Lead - Payment Operations
Posted
Jan 23

Xapo is an international fintech startup on a mission to protect and grow its clients’ life savings.

We’re a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it’s our values, our resourcefulness, and our drive that makes us Xapiens.

We work hard, think globally, and inspire each other to grow every day. If you’re the best at what you do and share our passion, we want you.

Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.

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Xapo is an international fintech startup on a mission to protect and grow its clients’ life savings.

We’re a fully distributed team that works remotely from 50+ countries around the world. We may come from many different cultures and backgrounds, but it’s our values, our resourcefulness, and our drive that makes us Xapiens.

We work hard, think globally, and inspire each other to grow every day. If you’re the best at what you do and share our passion, we want you.

Join us, wherever you are, and help us build a digital bank worthy of the digital age at Xapo.

 

Position overview

The primary tasks of the Payment Operations Team Lead is to execute “end-to-end” all payment and treasury related activities to ensure all internal and external customers receive timely, accurate, and complete delivery of services to a high standard. Next to payment execution, the team is also responsible for the retrieval of balance and statement information for the accounts with our financial partners to be consumed by the reconciliation team and Treasury.  

All activities are performed in close conjunction with other Xapo teams such as Service Management for customer payments, Accounts Payable and HR on our corporate payments, Treasury and Cash Management and the reconciliation team.

Besides the internal stakeholders there are also multiple external partners like banks, payment processors and financial service providers that require on-going support and interaction (e.g. payment investigations, out-of-cycle settlements).

Though many activities are automated via straight-through-processing, several processes require manual intervention for which the team is supported by various internal applications and external tooling, for example the internet portals from our partners and SWIFT Alliance.  

Although we are headquartered in Gibraltar, this is a full time, 100% remote position. Work from anywhere!

 

Responsabilities

As Team Lead Payment Operations, your key responsibility will be to coordinate the day to day activities of the team. Other responsibilities include:

  • Managing the operational relation with our financial partners
  • Coordinating and communicating with the internal stakeholders
  • Securing activities by applying best practises embedded in a control framework
  • Developing, implementing and documenting policies, processes, and procedures within scope
  • Identifying, proposing and implementing processes & internal control improvements to help achieve best industry practice
  • Supporting Treasury across FX & Money Market products, fixed income, derivatives and securities on clearing and settlement
  • Financially managing card operations, including charge backs and dispute management
  • Providing intra-day and end-of-day balance information for Treasury to manage positions
  • Collecting statement and financial reporting for reconciliation purposes
  • Inquiries and exception handling

For the position we are looking for a seasoned professional having a solid background in payments processing at a bank or Fintech company with a get things done mentality combined with an eye for detail and accuracy. In addition the candidate is to have an inner strive for continuous improvements and optimisation, taking the team to the next level and to contribute to Xapo’s success.

 

Requirements

  • Minimum of 7 years of relevant experience working in payments processing at a bank or Fintech company
  • In-depth expertise of corresponding banking and cross-border international payments
  • High level understanding of the requirements for reconciliation, (FX-)trading and treasury activities
  • Teamplayer and more over team-builder
  • Excellent communication skills in English both verbal as in writing 
  • Keen on problem-solving and an attitude to adopt solution into the way-of-working
  • Strong work ethics, ability to prioritize, manage multiple tasks and execute in an international and dynamic environment. 

 

Other requirements

  • A dedicated workspace. 
  • A reliable internet connection with the fastest speed possible in your area.
  • Devices and other essential equipment that meet minimal technical specifications.
  • Alignment with Our Values.

 

Why work for Xapo?

IMPACT GLOBALLY, WORK REMOTELY.

  • Shape the Future: Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
  • Own Your Success: Receive attractive remuneration, enjoy an autonomous work culture and flexible hours, apply your expertise to meaningful work every day.
  • Expect Excellence: Collaborate, learn, and grow with a high-performance team.

 

About Xapo

We founded Xapo to address two of the biggest issues with Bitcoin adoption: accessibility and security. In a matter of years, we developed an industry-leading platform that introduced cryptocurrency into the daily lives of millions worldwide.

Now, we’re bringing our expertise to all facets of our users’ finances. Because no matter who we are or where we’re from, we all deserve more options, more control, and more peace of mind where our money is concerned.

We’re an Equal Opportunity Employer – we believe that diversity is critical to our success as a global company. An inclusive workplace is the foundation of Xapo – it allows us to create products that cater to clients around the world.

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