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Sales Operations Specialist

Sales Operations Specialist
Posted
Jun 13

HubSpot’s Sales Operations team is looking for a Sales Operations Specialist to join their growing team. This person will report to the GTM Systems and Processes Manager and will be primarily defined by work in assisting sales reps and managers to work through issues in our systems and process, while owning cross-functional projects aimed at improving internal efficiency. 

The team is looking for candidates who are interested in changing the way companies do business from the inside out. You should have strong analytical skills, a process and systems-oriented mindset, be extr...Read more

HubSpot’s Sales Operations team is looking for a Sales Operations Specialist to join their growing team. This person will report to the GTM Systems and Processes Manager and will be primarily defined by work in assisting sales reps and managers to work through issues in our systems and process, while owning cross-functional projects aimed at improving internal efficiency. 

The team is looking for candidates who are interested in changing the way companies do business from the inside out. You should have strong analytical skills, a process and systems-oriented mindset, be extremely well organized, and able to facilitate cross-organizational collaboration to drive actionable and measurable results. Strong candidates must have the ability to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems.

 

Responsibilities:

  • Work with the sales representatives and other stakeholders to support the day-to-day operational management of moving transactions through the sales process; starting as leads and eventually converting to customers.
  • Management of support cases submitted by sales reps and managers
  • Own and participate in long-term projects aimed at improving internal efficiency or sales rep productivity
  • Own monthly transactional audits and work cross-functionally to implement cleanup/fixes
  • Training and enabling sales reps to be more effective in their product knowledge, systems use, and process
  • Build a strong internal network of experts and resources that can help drive effective change

 

You should have:

  • 1 to 3 years of experience in a support, consulting, or analytical role
  • Strong analytical and communication skills
  • Fanatical attention to detail, and documentation 
  • Excellent communication skills
  • Experience with using a CRM (Hubspot, SFDC, other)
  • Experience with Looker and/or SQL a plus

 

Required Education:

  • B.A. or B.S. degree

 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

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