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Product Manager - Billing & Monetization

Product Manager - Billing & Monetization
Posted
Jun 27

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

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Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

 

The Billing Platform team is building a scalable platform that enables Fastly’s customers to ease buying process, manage services they consume and manage financial budgets. This platform supports all the products that Fastly offers to customers across Network Services, Security services, and Edge Services offerings. We are looking for a Product Manager who understands cloud-based pricing, billing, payments, and integration into financial systems to come in and work in this pivotal role to develop a roadmap and execute on Platform vision. This is a high visibility role that requires working with different teams across the organization, drive a prioritized roadmap and deliver capabilities to help Fastly grow. 

This position can be based in our San Francisco, Portland, Denver, New York, London, and Japan offices, or work remotely. 

 

What You'll Do

  • You’ll be a part of building a scalable billing platform that helps faster and better monetization of Fastly products
  • You’ll collaborate with Product teams, Sales Ops, and Customer Ops to understand their pain points to build a robust roadmap
  • You’ll define, drive, document and manage engineering backlogs to build reliable and scalable Platform that our customers love to use
  • You’ll define and deliver complex and accurate Billing management, and integrate with IT systems to meet business needs
  • You’ll drive innovation on the team and innovate to build high performance and scalable Platform
  • You’ll learn and share new tools and techniques to get a job done with maximum efficiency
  • You’ll define clear requirements and acceptance criteria to deliver high quality product and platform

 

What We're Looking For

  • You have 5+ years of hands-on experience as a Product Manager working with financial IT systems
  • You have experience with cloud billing best practices
  • You are an expert in creating detailed use cases, acceptance criteria and driving product backlog
  • You have a solid grasp of Product Pricing, bundling, and packaging 
  • You are a Billing/Monetization expert and can write clear requirements that helps engineering teams to understand and deliver high quality platform
  • You are an expert in defining API contracts for data export, metering and enforcement of Role base access to the billing data
  • You have experience with Salesforce, NetSuite, Zendesk and other SaaS applications as a data source
  • You have experience listening to customers and building user journey mapping to serve a particular use case
  • You have experience with agile development methodologies and cloud delivery pipelines
  • You have experience with building billing platform that are accurate and high transactional volume
  • You have experience integrating with financial systems
  • You have experience with SOX compliance and financial reporting
  • You have understanding of currency and tax implications in the context of billing

 

In accordance with applicable law, Fastly’s minimum base pay for this role if hired in Colorado is $124,000 per year. Additionally, this role is eligible to participate in Fastly's equity plan. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations. Note that this role is available to candidates outside of Colorado and different minimum compensation may apply.

Fastly is proud to deliver a strong total rewards program to our employees. This role is eligible to participate in the following benefits:

  • Health benefits (medical, dental, and vision)
    • Medical: Cigna or Kaiser available
  • Retirement benefits and employer match
  • Life Insurance (Basic and Voluntary Life)
  • Short & Long Term Disability with a buy-up LTD option
  • Voluntary Accident & Critical Illness benefits
  • Flex Spending Accounts & Mass Transit benefits
  • Open Vacation Policy
  • Sick Time
  • Generous leave benefits (medical, maternity, paternity, and personal)
  • Paid wellness days
  • Employee Assistance Program
  • Learning & reimbursement program stipend
  • Mobile and internet allowance
  • Wellness stipend
  • Pet insurance

 

Fastly reserves the right to amend or modify for any reasons in accordance with applicable law.

 

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.

  • We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

 

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit, please apply!

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.  

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

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